Workshop Manual Engineer

We are looking for a skilled and detail-oriented Workshop Manual Engineer to join our customer on a maternity cover basis. This role plays a critical part in creating and maintaining high-quality Workshop Service Manual (WSM) content within an advanced digital platform.

You will ensure that all technical content puts the technician experience first, delivering clear, accurate, and structured repair procedures that support efficient vehicle servicing and maintenance.

Location: Coventry
Rate: £30.60 per hour
Contract: Fixed term (Maternity Cover until April 2027)

Key Responsibilities

• Create and maintain Workshop Service Manual (WSM) content within the system
• Develop clear, accurate, and technician-focused repair instructions
• Conduct virtual validation of procedures using CAD tools
• Carry out physical validation using prototype and production vehicles to ensure:
• Accuracy
• Feasibility
• Repeatability
• Identify and communicate serviceability and repair issues, providing well-reasoned solutions
• Investigate and resolve technician feedback to continuously improve content quality and usability
• Collaborate with a wide range of stakeholders, including:
• Engineering teams
• Service programme leads
• Technical platform leads
• Tooling teams
• Global market representatives

Essential:

• Knowledge of whole vehicle systems and understanding of the latest vehicle technologies
• Good communication, interpersonal skills
• Working experience of CAD 3DX, Vis Mock Up or other CAD tools
• Ability to prioritise the technician experience with discussions with JLR stakeholders
• Qualified vehicle technician

Desirable:

• Understanding of franchised retailer workshops
• Automotive serviceability knowledge
• UK Driving licence
• Knowledge of Microsoft office products (Word, Excel, Project and PowerPoint)

Personal profile:

• Strong knowledge of automotive repair, diagnostics, and workshop processes (experience in franchised retail workshops highly desirable).
• Strong problem-solving ability and a logical, process-driven approach.
• Clear and persuasive communicator who can influence stakeholders and advocate for technician-first solutions.
• A supportive, coaching-oriented leader who can guide and upskill WSM authors.
• Confident managing workloads, setting priorities, and ensuring content quality.

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