Senior Creative Manager

SENIOR CREATIVE MANAGER - GLOBAL MULTI-SITE CONSUMER SERVICES ORGANISATION

This is a rare opportunity to step into a true creative leadership role within an in-house agency operating at significant scale. You’ll define and elevate the creative standard across a complex, multi-audience organisation, balancing brand ambition with real-world impact.

You’ll lead concept development, storytelling and creative direction across a wide range of outputs, while building the systems and frameworks that allow great creative to scale across the business.

What they need

• A highly conceptual creative & design manager who can define and defend a clear creative vision, bringing conviction and clarity to what great looks like, and raising the bar across every touchpoint
• Someone who can translate complex, often ambiguous stakeholder needs into simple, powerful creative direction that teams can confidently execute against
• A creative thought leader, who can shift an organisation from functional output to thoughtful, idea-led creative, without losing pace or practicality
• Someone who can build the systems behind the work - frameworks, playbooks and guardrails that enable creativity to scale consistently beyond the central team
• Someone who can lead with credibility and emotional intelligence, developing an established team while navigating a nuanced, multi-stakeholder environment

What you’re great at

• Developing integrated creative concepts and storytelling platforms that work across digital, print, video and internal communications (not just one-off executions!)
• Applying strong creative judgement across design, motion and content, knowing when to push boundaries and when to anchor in brand consistency
• Using tools like Adobe Creative Suite, Figma and video/animation platforms to both direct and contribute to high-value work
• Creating scalable brand systems, templates and guidance that empower others to deliver high-quality output without constant oversight
• Managing and influencing senior stakeholders with confidence, bringing them on the journey and aligning creative ambition with business reality
• Interpreting emotionally complex user journeys and translating marketing needs into brand stories and creative assets that resonate with their audiences

What you’ll get

• Hybrid working (London or Midlands-based, flexible office attendance)
• 25 days holiday + option to buy more
• Healthcare cash plan + wellbeing support
• Pension contribution
• Significant employee discounts and family-focused benefits