Parts Manager

RSD Recruitment are working in partnership with a national brand to recruit a Parts Manager for their branch team.

This is a customer-focused role centred around building strong relationships, handling enquiries, and developing both existing and new business.

It suits someone confident on the phone who enjoys speaking with customers and delivering a consistent, reliable service. Attitude, communication, and a proactive approach are key.

Key Responsibilities

• Support and deliver branch business plans to achieve sales targets
• Maintain and grow a loyal customer base through regular contact and strong service
• Develop new business and re-engage dormant accounts
• Act as the main point of contact for spares and parts enquiries
• Manage incoming deliveries, customer calls, and general branch support
• Use KPI and sales data to support performance, efficiency, and growth

About You

• Confident communicator, comfortable speaking with customers daily
• Proactive and comfortable picking up the phone to follow up leads and accounts
• Able to work independently and manage your own workload
• Background in plumbing or heating is preferred - We will consider people from a trade environment with strong transferable skills.
• Reliable, consistent, and results-focused
• Full driving licence required

Whats on offer

• Salary: £32,000 £33,000
• OTE: up to £40,000 (including annual bonus, paid quarterly)

JBRP1_UKTJ