BMW Parts Advisor

Sytner BMW/MINI Sheffield are looking for a motivated and committed Parts Advisor to join our team.\n\nAs a Sytner Parts Advisor, you will demonstrate a 'One Team' approach and communicate effectively with both internal and external customers and suppliers. Alongside supporting the day-to-day parts operation, a key part of this role will involve building and maintaining strong relationships with our trade customers through regular contact and visits, identifying incremental sales opportunities and delivering exceptional customer service. You will also play a major role in driving accessory sales across all channels, both internally within the dealership and externally with retail and trade customers, helping maximise business growth and customer satisfaction.\n\nYou will ensure that all requests are dealt with promptly and support and assist colleagues and customers with parts identification, searching and sourcing.\n\nYou will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.\n\nSytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.\n\nAbout you\n\nIdeally, you will have experience in a similar role within the motor industry and be IT literate.\n\nHigh levels of organisation and attention to detail are required for this role.