Take the next step in your leadership career by helping shape the future of automotive retail.
BMW Group Retail
Working in BMW Group Retail is an altogether different experience to any other career you might have known – in or outside the automotive world. There’s the passion our team have for the Group’s world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction of giving every customer an exceptional experience. And a sense of excitement about the future and what it holds.
Welcome to the future of automotive retail
Our market is changing and so too are our customers. They come to us because the BMW is a classic among cars. But we never take their loyalty for granted. So we make sure we’re continuously exceeding their standards through the quality of our repairs and our exceptional levels of personalised customer care.
We’ll give you all the tools you need to make every customer experience memorable. And you’ll have all the support and opportunities to make the most of your own future with us.
Leading the department, you’ll define and develop our Aftersales service offering to meet targets, whether that’s parts, accessories or workshop activity. This will involve staying on top of BMW campaigns as well as the wider market to make sure that what we’re offering is not just competitive but superior.
A big part of your role will be to lead the Aftersales team. You’ll act as a role model, setting the example for great service and making sure everyone performs in line with BMW standards. Carrying out internal workshop test and quality measures, you’ll make sure nothing is left to chance.
You’ll have previous experience in a service-related role within the automotive industry, ideally as a Senior Technician or Workshop Controller.
We’ll expect you to have a good general level of education and a driving licence. If you have the tenacity and commitment to realise your potential, we’ll help you to go as far as you can.
Your hard work will be rewarded with an uncapped bonus scheme, subsidised manufacturer car scheme for you and your family, private healthcare, free on-site parking, access to BMW products, a company pension, access to bespoke training courses at the state of the art BMW Training Academy including globally recognised BMW accreditation and certification.