Can you deliver the kind of outstanding service that sets the BMW brand apart?

BMW Group Retail

Working in BMW Group Retail is an altogether different experience to any other career you might have known – in or outside the automotive world. There’s the passion our team have for the Group’s world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction of giving every customer an exceptional experience. And a sense of excitement about the future and what it holds.

Welcome to the future of automotive retail
Our market is changing and so too are our customers. We understand that every customer’s relationship to their vehicle is personal, and that every customer need is different. So we provide a service that is genuinely tailored to the individual. Personalised care ensures satisfaction and builds loyalty – and you’ll be making that happen.
We’ll give you all the tools you need to make every customer experience memorable. And you’ll have all the support and opportunities to make the most of your own future with us.

Your role
Our back office functions are just as important as our customer facing roles in ensuring that every BMW Customer has a seamless experience with us. You will be carrying out a variety of daily administration tasks relating to aftersales work carried out under warranty and inclusive service packages. It’s all about giving BMW customers peace of mind.

Your profile
We’re looking for previous experience as a Warranty Administrator within the automotive industry. You will also ideally have experience of working with the Kerridge DM system. In addition, you will be someone who can quickly get to grips with processes, BMW products and services.
We’ll expect you to have a good general level of education, and a driving licence.
If you have the tenacity and commitment to realise your potential, we’ll give you the training to go as far as you can.

Your hard work will be rewarded with a pension scheme, staff discounted purchase scheme and critical life cover after 12 months service.

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