At BMW Motorrad, we aspire to remain the leading brand in the UK motorcycle market and the first for customer service. If you can deliver outstanding service to our biking customers, your prospects will be truly exceptional.

BMW Group Retail

Working in BMW Group Retail is an altogether different experience to any other career you might have known – in or outside the automotive world. There’s the passion our team have for the Group’s world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction of giving every customer an exceptional experience. And a sense of excitement about the future and what it holds.

Welcome to the future of automotive retail

Our market is changing and so too are our customers. Our customers are passionate about their BMW Motorrad bikes. There’s a connection. And every customer need is uniquely different. So we provide service consulting that’s genuinely tailored to the individual. Personalised care ensures satisfaction and builds loyalty – and you’ll make it happen.

We’ll make sure that you have all the tools you need to make every customer experience memorable. You’ll also get the support and opportunities to make the most of your own future with us.

Your role

You’ll be the link between our customers and the workshop. You’ll be answering the telephone and booking in the customers for services and repairs. Greeting and dealing with customers at the retailer. Admin duties such as invoicing and warranty claims It’s all about giving BMW Motorrad customers peace of mind.

Your profile

We’re looking for previous customer service experience, along with relevant admin experience. Confident with a pleasant manner, you’ll be someone who can quickly get to grips with processes, BMW Motorrad products and services.


Your hard work will be rewarded with a pension, free parking, bike and car purchase scheme and discounts on clothing and accessories.

For more information and to apply, please click on the apply button.

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