Administrator, Team Coordinator Our client, a multinational banking institute is currently seeking an administrator to join their team based in London City. Requirements Good communication skillsAttention to detailProficiency in MS Office, esp. Excel and Word. Visio knowledge preferableExperience with data entry and database utilisationGood Administration experienceProject co-ordination experience an advantage but not essential Day to day activities Scheduling meetings and taking minutes Creating, reviewing and maintaining work instructions and workflow diagrams Creating and maintaining other COO based documents Assisting with asset management tasks, including uploading of audits, extracting and publishing data around discrepancies. Creating and publishing daily, weekly and monthly MI reports from bespoke bank systems around volumes and SLA adherence Assisting in creating and publishing other ad-hoc reports, as requested by the customer or HP management Distributing service wide communications using the COO mailbox, including but not limited to mandatory training for both HP and the customer, HP meeting invitations, HP announcements etc. Also, tracking responses to these where required, and following up with people who have not responded. Handle customer-relations problems promptly and appropriately, escalating issues according to established procedures Assisting in the collation, review and implementation of Service Improvements suggested by the customer, management and team members

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